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Service Technician

Posted February 26, 2019

Boston Window and Door dba Pella Windows and Doors, an innovative, dynamic, growing company is now looking for Service Technician for the Haverhill area of Massachusetts.

We offer:

  • Competitive hourly wage
  • Use of Smartphone, Home Depot Card, Gas Card, Company Truck
  • Full Benefits package including Medical, Dental, Vision, 401K and Life Insurance
  • Quality engineered product solutions that are unmatched in the construction industry
  • Excellent training programs and career development opportunities
  • Reputation of the Pella Brand

Essential Job Duties:

  • Interprets and verifies orders to determine materials required to complete the service visit on the first trip.
  • Calls service customers two day before scheduled trip to verify and confirm date/time of appointment.
  • Ensures that service van is equipped with all safety equipment, tools, and parts required to complete scheduled and unscheduled service work.
  • Perform service required to the best standards with Customer Satisfaction in mind.
  • Inspects and reports vehicle maintenance issues to Service Manager.
  • Provide accurate and detailed list of products to be ordered when service visit could not be completed on first visit.
  • Prepares detailed report of actions performed during each service visit

Education/Experience Requirements:

  • HS Diploma or GED
  • Trade School
  • 2+ years construction/industry experience

As an individually owned Pella branch we are committed to excellence, which has helped to propel Pella into one of the most successful window and door manufacturers in the U.S. and Canada. Pella Corporation, is an innovative leader in creating a better view for homes and businesses by designing, testing, manufacturing and installing quality windows and doors for new construction, remodeling and replacement applications. Founded in 1925, Pella is a family-owned and professionally managed privately-held company, known for its history of innovation, making outstanding products, providing quality service and delivering on customer satisfaction. The company is committed to incorporating new technologies, increasing productivity and practicing environmental stewardship.

Apply today to learn about your future as a team member of Pella Windows and Doors!